VA Fiduciary Program
When VA determines a veteran cannot manage their own financial affairs, they appoint a fiduciary (person or organization) to manage VA benefits on the veteran's behalf. Understanding your rights under this program is critical.
When VA Appoints a Fiduciary
VA may appoint a fiduciary after a VA rating decision or medical determination that a veteran cannot manage their own financial affairs. Common reasons include:
- Traumatic brain injury (TBI)
- Severe PTSD
- Dementia or Alzheimer's disease
- Other incapacitating mental or physical conditions
VA conducts a field examination to select an appropriate fiduciary. This may be a family member, another individual, or a professional fiduciary organization.
What a Fiduciary Does
A fiduciary is legally responsible for managing VA benefit payments on behalf of the veteran. Their responsibilities include:
- Managing VA benefit funds — receiving and disbursing VA payments
- Ensuring funds are used for the veteran's care and wellbeing — housing, food, medical expenses, personal needs
- Submitting annual accountings to VA — showing how every dollar was spent
- Following VA fiduciary guidelines — maintaining separate accounts, keeping records
Your Rights as a Veteran
Even if VA has appointed a fiduciary for you, you have important rights:
- Right to be notified when VA appoints a fiduciary
- Right to appeal the appointment to the Board of Veterans' Appeals
- Right to request VA replace the current fiduciary with a new one if you believe they are not acting in your best interest
- 1 year from the date of the notification letter to exercise decision review options
How to Challenge a Fiduciary Decision
You have three options within 1 year of the decision:
- Supplemental Claim — submit new evidence showing you can manage your finances
- Higher-Level Review — request a more senior reviewer examine the decision
- Board Appeal — appeal to the Board of Veterans' Appeals
Fiduciary Fraud Protection
Fiduciary fraud — where a fiduciary steals or misuses a veteran's benefits — has been a persistent problem. The Veterans' Fiduciary Fraud Reimbursement Act has been introduced in Congress to strengthen protections. If enacted, it would:
- Require VA to repay stolen benefits in full to the veteran
- Apply reimbursement even if the veteran dies before the theft is discovered — funds would go to the veteran's estate or beneficiaries
- This would be a significant improvement over the current system, where victims of fiduciary fraud have limited recourse. Check congress.gov for the bill's current status
Signs of Fiduciary Fraud
- Basic needs not being met (housing, food, medical care)
- Fiduciary refusing to provide financial accounting
- Unexplained withdrawals or expenditures
- Fiduciary not submitting annual accountings to VA
- Veteran not receiving spending money or personal allowance
If you suspect fraud, report it to VA Inspector General at va.gov/oig/hotline or call 1-800-488-8244.
Key Contacts
| Resource | Contact |
|---|---|
| VA Fiduciary Program | benefits.va.gov/fiduciary |
| Fiduciary Claims | va.gov/decision-reviews/fiduciary-claims |
| VA Inspector General (fraud) | 1-800-488-8244 / va.gov/oig/hotline |
| VA General | 1-800-827-1000 |