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VA Fiduciary Program

When VA determines a veteran cannot manage their own financial affairs, they appoint a fiduciary (person or organization) to manage VA benefits on the veteran's behalf. Understanding your rights under this program is critical.

When VA Appoints a Fiduciary

VA may appoint a fiduciary after a VA rating decision or medical determination that a veteran cannot manage their own financial affairs. Common reasons include:

  • Traumatic brain injury (TBI)
  • Severe PTSD
  • Dementia or Alzheimer's disease
  • Other incapacitating mental or physical conditions

VA conducts a field examination to select an appropriate fiduciary. This may be a family member, another individual, or a professional fiduciary organization.

What a Fiduciary Does

A fiduciary is legally responsible for managing VA benefit payments on behalf of the veteran. Their responsibilities include:

  • Managing VA benefit funds — receiving and disbursing VA payments
  • Ensuring funds are used for the veteran's care and wellbeing — housing, food, medical expenses, personal needs
  • Submitting annual accountings to VA — showing how every dollar was spent
  • Following VA fiduciary guidelines — maintaining separate accounts, keeping records

Your Rights as a Veteran

Even if VA has appointed a fiduciary for you, you have important rights:

  • Right to be notified when VA appoints a fiduciary
  • Right to appeal the appointment to the Board of Veterans' Appeals
  • Right to request VA replace the current fiduciary with a new one if you believe they are not acting in your best interest
  • 1 year from the date of the notification letter to exercise decision review options

How to Challenge a Fiduciary Decision

You have three options within 1 year of the decision:

  1. Supplemental Claim — submit new evidence showing you can manage your finances
  2. Higher-Level Review — request a more senior reviewer examine the decision
  3. Board Appeal — appeal to the Board of Veterans' Appeals

Fiduciary Fraud Protection

Fiduciary fraud — where a fiduciary steals or misuses a veteran's benefits — has been a persistent problem. The Veterans' Fiduciary Fraud Reimbursement Act has been introduced in Congress to strengthen protections. If enacted, it would:

  • Require VA to repay stolen benefits in full to the veteran
  • Apply reimbursement even if the veteran dies before the theft is discovered — funds would go to the veteran's estate or beneficiaries
  • This would be a significant improvement over the current system, where victims of fiduciary fraud have limited recourse. Check congress.gov for the bill's current status

Signs of Fiduciary Fraud

  • Basic needs not being met (housing, food, medical care)
  • Fiduciary refusing to provide financial accounting
  • Unexplained withdrawals or expenditures
  • Fiduciary not submitting annual accountings to VA
  • Veteran not receiving spending money or personal allowance

If you suspect fraud, report it to VA Inspector General at va.gov/oig/hotline or call 1-800-488-8244.

Key Contacts

VA fiduciary program contacts and resources
ResourceContact
VA Fiduciary Programbenefits.va.gov/fiduciary
Fiduciary Claimsva.gov/decision-reviews/fiduciary-claims
VA Inspector General (fraud)1-800-488-8244 / va.gov/oig/hotline
VA General1-800-827-1000